Shipping policy

Thank you for shopping with Brantley Sells. We are committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may take a little longer. If there is a significant delay, we'll notify you as soon as possible.

Estimated delivery times:

Please note that these are estimates and may vary due to weather, customs processing, carrier delays, or other circumstances beyond our control.

Shipping costs are calculated at checkout unless your order qualifies for a free shipping promotion.

Any available free shipping offers will be clearly displayed on our website.

Once your order has shipped, you'll receive a confirmation email with tracking information (when available).

Please allow 24–48 hours for tracking information to update after your order has been shipped.

Please ensure your shipping address is accurate before placing your order.

Brantley Sells is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If your package is delayed, please check the tracking information first.

If you believe your package has been lost, contact us and we'll work with the shipping carrier to help resolve the issue.

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

We'll review your claim and work to provide a replacement or refund when appropriate.

International customers are responsible for any customs duties, taxes, or import fees required by their country.

These charges are not included in the purchase price or shipping cost.

If you have any questions about shipping or your order, please contact us through the Contact page on our website.